Senior Product Manager (f/m/d)

<div class="content-intro"><p><span class="fabric-text-color-mark" data-renderer-mark="true" data-text-custom-color="#36b37e">IDnow is a<strong> leader in digital identity and fraud prevention in Europe</strong> with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with <strong>AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention</strong>.</span><strong data-renderer-mark="true"> </strong><span class="fabric-text-color-mark" data-renderer-mark="true" data-text-custom-color="#36b37e">Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. </span></p> <p><span class="fabric-text-color-mark" data-renderer-mark="true" data-text-custom-color="#36b37e">The company has <strong>offices in Germany, United Kingdom, Romania and France</strong>, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its <strong>portfolio of international clients spans a wide range of end markets</strong> including financial services, telecommunications, travel &amp; mobility, gaming, and other industries.</span></p> <hr> <p>&nbsp;</p></div><p style="text-align: center;"><strong>This position is based in Munich or in Berlin, Germany.</strong></p> <p style="text-align: center;">&nbsp;</p> <p><span class="TextRun SCXW222750527 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW222750527 BCX0"><span class="TextRun SCXW91521066 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW91521066 BCX0"><span class="TextRun SCXW234133297 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW234133297 BCX0">W</span></span></span></span></span></span><span class="TextRun SCXW222750527 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW222750527 BCX0"><span class="TextRun SCXW91521066 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW91521066 BCX0"><span class="TextRun SCXW234133297 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW234133297 BCX0">e’re recruiting a Product Manager to drive our automated identity verification solution, delivering compliance, security, and performance.</span></span></span></span></span></span></p> <h1>Key Responsibilities</h1> <p><span class="TextRun SCXW222750527 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW222750527 BCX0"><span class="TextRun SCXW91521066 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW91521066 BCX0"><span class="TextRun SCXW21924362 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW21924362 BCX0">We are hiring a Senior Product Manager to own the end</span><span class="NormalTextRun SCXW21924362 BCX0">-</span><span class="NormalTextRun SCXW21924362 BCX0">to</span><span class="NormalTextRun SCXW21924362 BCX0">-</span><span class="NormalTextRun SCXW21924362 BCX0">end product lifecycle: capture market and customer needs, shape strategy and roadmap, and drive delivery with engineering. You will advise sales and customer</span></span><span class="NoBreakHyphenBlob BlobObject DragDrop SCXW21924362 BCX0">‑</span><span class="TextRun SCXW21924362 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW21924362 BCX0">facing teams and work directly with customers on product setup and solution patterns. The immediate priority is supporting customer migrations to a new platform driven by regulatory change; the role will broaden to encompass&nbsp;</span><span class="NormalTextRun SCXW21924362 BCX0">additional</span><span class="NormalTextRun SCXW21924362 BCX0">&nbsp;capabilities on the new platform over time. You will collaborate closely with Product &amp; Technology Leadership and Sales Leadership across&nbsp;</span><span class="NormalTextRun SCXW21924362 BCX0">DACH</span><span class="NormalTextRun SCXW21924362 BCX0">&nbsp;</span><span class="NormalTextRun SCXW21924362 BCX0">and other markets.&nbsp;</span><span class="NormalTextRun SpellingErrorV2Themed SCXW21924362 BCX0">IDnow</span><span class="NormalTextRun SCXW21924362 BCX0">&nbsp;provides GenAI</span><span class="NormalTextRun SCXW21924362 BCX0">-</span><span class="NormalTextRun SCXW21924362 BCX0">enabled tooling and expects responsible, compliant use.</span></span><span class="EOP SCXW21924362 BCX0" data-ccp-props="{}">&nbsp;</span></span></span></span></span></p> <ul> <li><strong><span data-contrast="auto">Business outcome ownership</span></strong><span data-contrast="auto">: define measurable goals and KPIs (adoption, quality, satisfaction) and drive outcome-oriented delivery.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Roadmapping</span></strong><span data-contrast="auto">:&nbsp;maintain&nbsp;an outcome-focused roadmap that converts market, regulatory and customer insights into prioritized initiatives; align with leadership and sales.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Delivery &amp; specification</span></strong><span data-contrast="auto">: translate roadmap items into epics, user&nbsp;stories&nbsp;and testable acceptance criteria; lead backlog refinement, sprint&nbsp;planning&nbsp;and reviews; make trade</span>‑<span data-contrast="auto">offs on scope,&nbsp;quality&nbsp;and timelines; coordinate release readiness and enablement.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Incident triage &amp; quality</span></strong><span data-contrast="auto">:&nbsp;rapidly&nbsp;triage issues, gather context, coordinate fixes, run post-incident reviews and capture preventive actions in the backlog; communicate status to customer-facing teams and customers.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Migration support</span></strong><span data-contrast="auto">: help define pragmatic migration plans, cutover guidance, deprecation&nbsp;strategies&nbsp;and customer enablement materials; track adoption and surface risks.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Customer engagement</span></strong><span data-contrast="auto">: join customer meetings with Sales and Customer Success to&nbsp;validate&nbsp;value propositions via interviews,&nbsp;prototypes&nbsp;and pilots.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><strong><span data-contrast="auto">GenAI-</span></strong>‑<strong><span data-contrast="auto">enabled ways of working</span></strong><span data-contrast="auto">: use GenAI to accelerate discovery, specification, incident&nbsp;summaries&nbsp;and reporting—ensuring human oversight and compliance.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p>&nbsp;</p> <h1>Preferred Experience</h1> <ul> <li><span data-contrast="auto">Degree in Business, Computer&nbsp;Science&nbsp;or related field.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">8 y</span><span data-contrast="auto">ears in product roles with end-to-end ownership.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Proven&nbsp;customer&nbsp;facing&nbsp;experience.</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Technical&nbsp;fluency&nbsp;(APIs/architecture).</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Agile&nbsp;proficiency&nbsp;(Jira/Confluence).</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Practical, responsible use of GenAI</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience with Enterprise customer migration is preferable</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">German and English</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p>&nbsp;</p> <h1>Perks &amp; Benefits</h1> <ul> <li><strong>Health &amp; Wellbeing:</strong> Use your full access to the mental health platform <em>nilo</em>, including 1on1 sessions.</li> <li>We value<strong> personal and professional development:</strong> make full use of <em>Udemy</em>, our training platform with 24/7 access and unlimited content/course consumption incl. certification.</li> <li>We make your <strong>remote work comfy:</strong> we provide support on equipment and offer flexible working hours.</li> <li>We value collaboration &amp; love to come together: regular<strong> onsite gatherings, internal initiatives</strong> and summer parties to connect outside of work.</li> <li>May your family require your attention or other reasons apply: use the benefit of our<strong> paid </strong>special<strong> leave days.</strong></li> <li>Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our<strong>&nbsp;Workcation possibilities.</strong></li> <li>In addition to the perks &amp; benefits above, we offer <strong>specific benefits that differ between our locations.</strong></li> </ul><div class="content-conclusion"><hr> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><em style="color: #1c1f38; background-color: #ffffff;">IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: race or ethnic origin, religion or convictions, gender identity or expression, citizenship, marital status, disability, age, or sexual orientation.</em></p></div>

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