Business Manager

Job Title: Business Manager - Group Data Technology

Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

Role Description:

Business Administration & Operational Management (BM) will lead or take ownership of business activities, supporting Leadership positions and Business Heads with non-BAU activities, cyclical work pieces such as Annual Reporting and short term initiatives. They are located in BAU teams and would report to a Global, Regional, Country or Business Head and may have direct reports. The BM plays an important part in supporting Group Data Technology in achieving its deliverables, while at the same time managing costs to meet the budget.

Responsibilities:

• Oversee and the execution of business initiatives and activities in support of business area aims
• Participate in business planning activities which may include financial, technological and resource planning
• Facilitate & support senior management decision making by the use of management information, performance information, analytics, forums, stakeholder feedback and HSBC strategy
• Responsible for accurate forecast at regional and global level in IT systems, commentary for forecast variances
• Participation in forums and committees to represent view of business area
• Participation in devising and monitoring of internal governance activities
• Investigating and seeking remedies for discrete issues which may be adversely affecting business unit performance
• Working with external service providers to manage or evaluate their provision, monitor their performance and ensure service level agreements are honoured
• Support Annual Operating Plan and other planning activities

Essential Skillset/Experience:

• Strong knowledge of bank processes, preferably knowledge of HSBC processes
• Hands on experience in Business Management/Financial Management/Work Force Management and Portfolio Management
• Proven track record working in global matrix organisation and solid experience in both global and regional teams
• Strong communication skills, ability to summarise findings and proposed solutions in a clear way
• Self –starter, driven to find answers and resolve issues
• Capable to work independently under pressure

The role will be based in Leeds.

Come Power a Business that Defines How to Power the World

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 2078328500.