Data Analyst

House of Commons

The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system.

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day-to-day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days’ annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

We have an exciting opportunity to join our Business Management Team within the House of Commons. The Business Management Team’s work encompasses a broad set of responsibilities, including the delivery of construction projects, the provision of specialist planning and design support, and the care and development of our internationally significant heritage collections, among others.

Strategic Estates is committed to building a culture in which our people are supported and empowered to give off their best in meeting the needs of the parliamentary community. Our people are our greatest asset and are at the core of our vision.

The Role

As a Data Analyst, you will provide analytical support to Strategic Estates, as well as the Parliamentary Maintenance Services and Customer Experience and Service Delivery teams in delivering a high-class suite of workforce information and performance metrics and analysis, enabling senior leadership to make strategically informed decisions on the performance of teams including the development of leading metrics and organisational service performance.

You will lead and contribute to workforce reporting projects across all teams and will identify opportunities for improvements to business activities and all relevant system processes.

Some of the responsibilities for this role include:

• Develop and maintain workforce management information, ad hoc reports and statutory requests to meet the business needs of Managers and facilitate the Business Planning process.
  
• Lead on the production and tracking of key performance indicators as well as identifying and developing new metrics.
  
• Analyse and interpret workforce data to inform and assist senior leadership in their strategy and workforce planning.

Skills and Experience

To be successful in this role you will demonstrate:

• Experience of leading on data administration and understanding of data management with proves experience in development expertise of complex reports, combined with advanced Excel skills and a proven ability to handle and analyse large quantities of data.
• Proven business analysis experience including process mapping, and requirements definition.
• Excellent problem-solving skills in technical and service delivery environments using logic, knowledge and sound processes to analyse information and find solutions.
• Excellent interpersonal skills with the ability to quickly gain the confidence of colleagues at all levels and influence a range of stakeholders. The ability to work under pressure and autonomously prioritising work to meet deadlines. Flexible in responding to changing requirements and circumstances. Willing to challenge and persuade where appropriate.
• Act as a positive role model and promote the culture of House, maintaining principles of equality, diversity and inclusion at all times.
• Experience of project delivery, planning of Workstream tasks/ system improvement projects.

Next Steps

CV & Cover Letter – If you would like to apply for this role, please submit your CV and cover letter with a 500-word limit.

More information on the role and the full criteria can be found in the Job Description.

Interview Stage – You may be asked to complete an Excel Test apart of the interview process.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

Contact Details

For more information about the role, or for an informal chat, contact Maria Papapaschali (Hiring Manager) - papapaschalim@parliament.uk