Service Advisor (Stoke on Trent)
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Position Overview & Specifications
Holdcroft Motors Renault
Location: Stoke-on-Trent
Circa £23K plus bonus
Full time, permanent. Monday to Friday 8.00 am to 5.30 pm and Saturdays on a rota.
Main purpose of job
- Greeting Customers
- Ensure that you maximize all service sales opportunities by using professional selling techniques
- Record customer requirements and details accurately on our bespoke Company system
- Record vehicle details and service histories accurately and effectively operate a customer follow up system
- Ensure that the customer is fully informed of all products and services available
- Sell additional products, services and repair work in a professional manner
- Effectively operate a service department loading system
- Carry out promotional work as directed
About you
- Minimum of 1 year’s proven service advisor experience and a passion for the automotive industry.
Benefits
- Employee Welfare Programme
- Uncapped bonus
- Employee discount
- In house training program
- Colleague referral bonus scheme (up to £1,000)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Service Advisor (Stoke on Trent) • Holdcroft
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