Data Support Analyst

Data Support Analyst

VN515

GBP 28,000 - GBP 32,000

Permanent

Full Time

Good Energy helps customers generate, share, store, use and travel with clean power. Our aim is to help one million homes and businesses cut their carbon by 2025. We are developing smart services to support customers to do more with their renewable energy.

We supply truly renewable electricity sourced from over 1700 generators across the UK. Our tariffs are independently certified with the Uswitch Green Tariff Gold Standard and we are accredited as an Eco Provider by Which?

We are also a major investor in Zap-Map, the UK’s go-to electric vehicle charging app with half a million registered users.

Our customer service is rated ‘excellent’ on TrustPilot and according to Best Companies, we’re a ‘World Class’ employer — in the top 100 best large companies to work for in the country.

If you’re ready to make combatting the climate crisis your job, and believe in our values of being, fair, straightforward, determined, and inclusive, then we want to hear from you. Let’s power a cleaner, greener future together.

As a Data Support Analyst, you’ll be working proactively with the Operations team developing reports and insights, reducing manual dependencies, and building efficiencies. You’ll need to elucidate requirements, and to share and test prototypes using SQL and power BI as well as maintaining and improving existing reporting.

You’ll be collaborating with other analysts within Good Energy to ensure consistency of reporting and looking for improvements and sharing good practice. You’ll be communicating with 3rd parties such as system providers when necessary to improve decision making. You’ll be comfortable taking ownership of tasks and look for ways to develop them whilst taking guidance from leaders and specialists.

As part of this role you’ll be involved in multiple different projects at once and you’ll be proactively adjusting to different priorities based on changing business needs. You’ll need to keep stakeholders up to date with delivery timescales and manage their expectations.

You’ll have experience of collating, cleaning and analysing data and be self-driven to learn and develop your skills using both internal and external resources. You’ll be competent with SQL, Power BI, Power Query, and Excel and be able to use those tools to gather data from disparate sources and prepare it for consumption in Power BI workspaces to support business decision making and other processes and to provide business insight.

You’ll be proactive in seeking improvements to ways of working and existing reporting and will have a focus on quality to ensure that processes and insights are accurate.

If you’ve been using data in your current role or have been looking to take you’re first steps into a Data Analyst role and want to join a company that you can grow and develop with, then this may be the opportunity for you!


Key requirements:

You are comfortable using basic SQL and you’re happy to find the best ways to obtain and filter good quality data from a wide range of possibilities using various methods including talking with database and operational experts and reviewing existing code.

You are keen to learn more about SQL, Power BI and other tools to help Good Energy

You have used Power BI to create high quality and useful reports.

You have a strong process improvement mindset; an interest in technology and finding tools and solutions to do things better and faster.

You are analytical and inquisitive with a natural desire and ability to solve complex problems.

You are highly competent with Excel, able to navigate large data sets and use tools to analyse and prioritise data and to get insights which guide the team’s actions.

You understand and can support audits.

You are proactive, able to take direction on the desired outcomes and run with a project until completion with support from leaders / specialists.

You have exceptional organisational skills, with an ability to forecast, plan work and provide accurate timelines for completion.

You are a team player with strong collaboration skills, able to work with leaders, specialists, and data analysts to achieve outcomes.

You have exceptional verbal and written communication skills.

You are a quick learner who enjoys sharing their knowledge.

You can produce high quality, succinct documentation to support you and your colleagues in using and maintaining the tools you produce.

We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from people across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities or sexual orientations.

We can offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you would like to discuss anything, please let our team know.

Here’s a taster of what’s on offer. Check out our careers page for more!

25 days plus bank holidays and the option to buy more

£500 annual Remote working allowance – supporting the costs of working from home

£500 annual Travel allowance – supporting with any travel to the office

Active personal development community, with a £500 annual learning and development allowance

Enhanced maternity, paternity and shared parental leave, with family friendly return to work coaching

Healthcare cashback plan for support with everyday health costs

Our office is based in Chippenham, Wiltshire - just a two-minute walk from the train station, with fast connections to Bath, Bristol, Swindon and the surrounding areas.

Flexibility and work-life balance are really important to us. We offer hybrid and remote working and aim for one team anchor collaboration day in the office per week, month, or quarter (dependent on how far afield you live).

15 Feb 2023