Business Administrator

Business Administrator – Fresh Mango Technologies (UK) Ltd

Job Description & Outline of Role

Reports to Sales and Office Manager

FULL TIME

The Business Administrator will be responsible for sales and marketing administration, office management, bookkeeping, credit control and purchasing activities at our offices in Ripon, Skipton and Leeds. The Job location can be any of these offices.

Duties

Sales Administration

· Ensuring repeat orders / renewals of software, licenses, hosting, email, anti-virus are purchased and deployed in accordance with the appropriate renewal dates.

· Managing sales orders, goods inward and goods outward

· Keeping customers fully informed on orders and technicians on-site

· Sales and marketing administrative work

Finance Administration

· Bookkeeping (QBO)

· Invoicing

· Credit Control – ensuring customers are paying in a timely manner

· Purchasing – placing purchase orders and expediting deliveries

· Banking

· Bank reconciliation

Office Administration

· Maintaining office supplies, consumables, stock, cleanliness, tidiness. Ensure cleaner comes weekly.

· Managing all walk-ins professionally – suppliers, customers etc.

· Ensure all telephone calls and emails are answered promptly; informing relevant staff of requirements (e.g. support requests) soonest

· Managing incoming and outgoing post

· Updating the company CRM system with any support requests or Prospects from customers that you field and allocating to staff accordingly

· Other office management activities as required in a busy office environment

The Person: Skills, Education, Experience

You will be expected to self-manage your work and operate with initiative.

· Consummate customer communication

· Managing a busy workload and adaptability for priorities

· Excellent time management skills

· Customer focused

· Ability to use and manage email, Word, Excel and other computer-based software

· Exceptional written and verbal communication skills in English.

· Familiarity with CRM systems and usage

· Familiarity with accounting packages

· Hardworking, persistent, and dependable.

· Positive and enthusiastic.

You will demonstrate a mature, common-sense and professional approach. Clear decision making, unflappable and ability to work with a small established team will be required.

Personal Development

Our business owner came through the development programme at Rolls-Royce PLC, and he considers that staff development is an absolute necessity. This is what he says on the subject:

‘We want our company to grow. The only way for that to happen is for our people to develop and grow. That’s why our staff receive regular internal training, participate in external seminars and training as required, and receive ongoing on-the-job coaching.’

Fresh Mango has offices in Ripon, Leeds, Skipton and the Caribbean, with plans to expand further afield.

Application Process

If this ad describes you, then send a covering letter explaining why you consider yourself suitable for the role, and how you would grow the business. You should also send your current C.V. Apply by completing the form at https://freshmango.co.uk/join-us/recruitment/. You must also confirm you have full UK-employment rights.

Job Type: Full-time

Salary: £15,000.00-£22,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking
• Private dental insurance

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Yearly bonus

Ability to commute/relocate:

• Leeds, West Yorkshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: BusAdm