Data Centre Operations Engineer

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Who Are We:

FIS connects consumers to their money through leading-edge payments solutions. We’re the development engine of FIS: the largest, Fortune 500, Fintech company in the world. Our solution is branded by our customers — banks and retailers — so you might not have heard of us. But, if you’ve used a mobile banking app, interacted with an ATM, or used a debit card to complete a financial transaction, you’re most likely using FIS software. Our product is one that touches the average consumer on a regular basis, and makes the financial world go ‘round.

About the team:

The role of the Global Technology Operations (GTO) Facilities and Datacenter Operations Team is to provide FIS and its clients a technology operating environment that is resilient, efficient and risk averse while meeting all required regulatory and compliance requirements. This includes the maintenance and management of facility infrastructure (UPS, Generators, Cooling), efficient and cost effective technology hosting activities (rack/stack/cabling) and a highly secure operating environment.

What you will be doing:

Maintain and plan IT hardware on multiple platforms in critical data center facilities

Plan data center/raised floor space utilization for data processing equipment in critical data center facilities

Manage projects to move and install new equipment for new clients, move equipment among company data centers and/or refresh hardware

Plan and implement vendor changes to infrastructure and computing environment

Sets up and configures moderately complex equipment configurations

Monitors environmental and safety conditions and takes appropriate action in the event of a problem or emergency.

Develops and maintains supporting documentation and reports as required

Support break/fix situations onsite during off hours

What you bring:

Typically requires six or more years of experience in the implementation and maintenance of hardware in large critical data center environments

Experience in rack/stack/cabling

Experience in Excel - Asset Management is on Excel

Excellent English verbal and written communication skills

Willingly shares relevant knowledge and expertise to other resources

Willingness to work outside of standard business hours

What you will get:

A varied role with interesting new projects and responsibility.

A competitive salary and excellent benefits package.

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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