Warehouse Technician

Come and join the ‘World’s Largest Event Technology & Service Provider’. Our global footprint, combined with the diverse talents of our people around the world, allows us to produce inspiring events from annual corporate events to full productions.

Approximately 1.7 million in-person, virtual and hybrid events are produced annually. So, you will be joining our growing global team, in which you could potentially explore opportunities in more than 20 countries across North America, Europe, the Middle East, Australia and Asia.

In your role, you will be helping us create unique event solutions for customers and each day is filled with new and exciting challenges. Every step of the way, you’re surrounded by talented people who have your back – artistic visionaries, meticulous managers, and technical wizards. The opportunities here – and the cutting-edge technology at your fingertips – make coming to work inspiring.

The opportunities to grow and build on your knowledge and talents are limitless, with our teams in Digital Services, Creative Services, Sales, Power, Rigging, IT, Finance, Marketing, HR, Product Management and more. No matter where you begin at Encore, you’ll find so many ways to grow personally and professionally, advancing your career.

Position Overview

The Warehouse Technician is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is to support the Warehouse Supervisor in responding to the operational requirements and in delivering equipment to the company prescribed standards, shipping/receiving of orders, quality control, inventory control and other warehouse related logistics.

Key Job Responsibilities

Inbound/Outbound Order Processing of AV Equipment

• Accurately receive, ship and label product, pick-up product from inventoried locations and pack orders efficiently and accurately for delivery to venues, site and/or other warehouses
• Perform basic quality control (QC) procedures, presentation of equipment and inventory control
• Clean, test, maintain, prepare, equipment prior to delivery to site or venue.
• Load and unload equipment to trucks.
• Notify Warehouse Supervisor of any defective equipment and arrange maintenance/repair schedule/logistics.

Safety:

• Adhere to health and safety regulations
• Wear appropriate Personal Protective Equipment (PPE) which is provided
• Report all health and safety issues immediately

Warehouse Housekeeping:

• Maintain a safe working area
• Ensure you keep areas you work within clean and tidy
• Maintain equipment as necessary
• Report any concerns immediately

Customer Service:

• Ensure the highest standards of service/work, while maintaining operational efficiency
• Maintain a working knowledge of equipment

Job Qualifications

• Previous warehouse experience would be preferred, but is not essential
• Previous AV experience and/or technical Knowledge would be preferred, but not essential
• Ability to follow written and verbal instructions
• Strong communication skills with other team members, site leadership team and internal and external customers
• Organisational skills
• Attention to detail and accuracy
• Ability to multi-task
• Comfortable working in a fast-paced environment
• Basic computer skills

Competencies

• Communicates Effectively

• Decision Quality
• Drive Results
• Team Player
• Do the right thing
• Value People

The Encore Promise

At Encore- Europe and Middle East, we will provide you with innovative opportunities that focus on your career and personal development.

We will do this in a safe, supportive, and diverse environment.

We will commit to clear and consistent two-way communication that respects and values your contributions to our mutual success.

At Encore-Europe & Middle East we will recognize and support your efforts to live our Purpose, Mission, and Values everyday.

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