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🇬🇧 United Kingdom Corridor 🛡️ Verified Employer Direct Placement

Customer Service Advisor

🏢 EE 📍 Darlington, North East England, England 💼 Company - Private
Currency:
£20,511 - £20,511
£1,709 - £1,709 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Darlington, North East England, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Customer Service Advisor

Job Req ID: 11117
Posting Date: 06-Feb-2023
Function: EE Contact Centres
Location: Darlington Contact Centre, Darlington, United Kingdom
Salary: 20,511.00
Where: Darlington
Full time: Permanent
Salary: £20,511 plus regular bonuses
Hourly rate: £10.52
The Role

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!
Wondering What’s In It For You?
A great starting salary of £20,511, plus incentives throughout the year
Our Smart working model which supports you to create a flexible working routine that works for you
Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work
Volunteering days, so you can give back to your local community
Optional Private Healthcare and Dental, for you and the family
A share scheme where you can invest in the company at a discounted rate
25 days holiday with the option to buy more
Optional Pension scheme to protect your future
Critical Illness cover
Gym membership discounts
Discounts off attractions for the family all year round
The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge
What Are You Waiting For?

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
EE

Apply for this Position

Location: Darlington, North East England, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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