Office Manager - Post Office

About us

Mystore is a small business in Salford who join hands with Ecor Trading Limited to provide postal services to customers. We are professional, rewarding, supportive and our goal is to be at very heart of customers choice by becoming the most trusted provider of essential services to every person in land.

Our work environment includes:

• Modern office setting
• Growth opportunities
• International workforce
• Relaxed atmosphere

The overall management of the Post Office and the team therein, ensuring a profitable, safe and customer focused operation.

Responsibilities:

• To ensure the effective day to day operation of the Post Office within agreed budgets and targets.
• To liaise with the Post Office Counters and other appropriate organisations to ensure the smooth operation of postal services and to comply with Post Office rules and regulations.
• To undertake recruitment, appointment and management of staff in line LU procedures and ensure appropriate training and development is in place to ensure a strong effective Retail Team.
• To ensure the effective promotion of the Post Office.
• To ensure high levels of customer care within The Post Office and monitor business standards.
• To perform such other duties, comparable in responsibility, as may from time to time be directed by the Head their nominee.

Qualification, Skill & Experience:

• Strong customer service orientation and desire to drive excellence.
• Commercially orientated with good business acumen, including the value of customers.
• Passionate about the customer, always pushing to improve service by continuously spotting opportunities.

Please send your resume to career@mystorepostoffice.com mentioning the job titile in the subject. We may provide sponsorship for this role. Individuals from Refugees background are encouraged to apply for this role.

Job Type: Full-time

Salary: £26,123.00-£30,940.00 per year

Benefits:

• Flexitime

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Salford: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Work Location: In person