IT Admin and Support

We are looking for an IT Admin and Support to join our team. This role is UK based with occasional travel to continental Europe. In return you will receive a competitive salary of £30,000 - £45,000 per annum with 10% maximum bonus along with great company benefits.

About us:

We are easyHotel. We offer super easy hotels that are super low carbon at a super low price. Our guests get just what they need for a great night sleep with all ensuite rooms featuring large and comfortable four-star quality mattresses, black out curtains, bedside USB ports and free Wi-Fi.

Benefits you will receive as our IT Admin and Support:

• 8% E’er pension contribution
• Life Insurance
• Access to Sodexo Benefits Platform
• Hybrid working policy
• 25 days holiday
• Discounted hotel rooms for self
• friends and family

About the IT Admin and Support role:

This role will be based in the UK and will provide support for Hotels and Support Offices across easyHotel, including in the UK, France, Spain and the Netherlands. The Admin and IT Support person will report into the Senior IT Project Manager, who is based in Paris. This reporting line means they will need to be highly autonomous and able to work without direct daily supervision.

easyHotel offers an entrepreneurial environment where the right candidate can really grow in their role, taking on more responsibilities and a wider remit than perhaps would be possible elsewhere.

This is a great opportunity to join a truly international team, with real potential to develop your career on a European stage, working for an employer who is committed to offering industry leading low-carbon rooms.

The IT Admin and Support is a great opportunity because:

• It’s a new position with the potential to make a real impact immediately
• The role interfaces with many varied stakeholders across the business and will be highly visible
• The opportunity to be part of an international team, working alongside close colleagues in France and The Netherlands of our Support Office and across Europe of our hotels
• The opportunity to work within a small extended team in a results-focused environment

What you’ll be doing as our IT Admin and Support:

• inventory of IT Assets, referencing, upgrades, installation, and configuration
• Networks, servers, Wifi services and monitoring
• Cost control: organization, assets, software licences
• Continuous improvement
• Implementing security protocols and procedures to prevent potential threats
• Creating and disabling user accounts and monitoring access control
• Keeping up to date with advancements and best practices in IT administration
• Issues: troubleshooting and resolving
• Performing diagnostic tests and debugging procedures to optimize systems
• Designing and implementing efficient end-user feedback and error reporting systems
• You will be the point of contact on IT subjects of our colleagues.

What we’re looking for in our IT Admin and Support:

• A Bachelor's degree in computer science, information technology, information systems, or similar and/or applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
• At least two years' experience in an IT Support role, ideally in a comparable business based over multiple sites.
• Extensive experience with IT systems, networks, and related technologies.
• Solid knowledge of best practices in IT administration and system security.
• Exceptional, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.

If you’d like to be part of our journey we want to hear from you.