Customer Service / Sales Advisor

Who are we?

Drive Motor Retail represent Vauxhall, MG and Citroen we offer a wide range of new cars and vans whilst providing a variety of used and manufacturer approved vehicles to suit any need or price range.

With a turnover of approximately £300 million per annum and over 700 members of staff employed in 12 dealerships across the country, giving the business both a national presence and a local community spirit.

We are seeking talented individuals to join our team as Customer Service/Sales Advisors at our Leicesterbranch.

Our outstanding working environment, exciting career and development opportunities, are ideal for individuals who are driven to deliver complete customer satisfaction.

About the role:

We are looking for applicants who are well presented with excellent customer service skills and a professional manner. This is a permanent, full-time position. Experience in the automotive sector is not essential, as all training is provided to support your success in the role.

Responsibilities day to day:

- Welcoming guests into the showroom, and engaging with them to discuss requirements

- Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager

- Co-ordinate and work alongside the sales manager

- Promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty

- Prepare order forms and other relevant paperwork

About you:

Essential:

- Full UK Manual Drivers Licence

- Customer centric attitude

- Excellent customer service skills & proven ability to build a strong rapport with customers

- Flexible and ability to work evenings and weekends (on a rota basis)

Desirable:

- 2 years’ experience in a customer-facing service role

- Previous retail sales experience

- Located within Leicester

Benefits

- World class training

- Clear career progression and management development opportunities

- £45,000 OTE + excellent benefits package

- Competitive bonus structures

- Company car

- Healthcare cash plan

- 24 days holiday (plus Bank Holidays) per annum rising with length of service

- Discounted shopping, gym and dining benefits

Application procedure

Successful applicants must be available all day to attend an interview session on Tuesday 14th March based at an offsite location. Please note we are unable to offer alternative dates or times.

Job Types: Full-time, Permanent

Salary: Up to £45,000.00 per year

Benefits:

• Company car

Schedule:

• Weekend availability

Supplemental pay types:

• Commission pay

Experience:

• customer service: 2 years (preferred)

Licence/Certification:

• Full UK manual drivers licence (required)

Work Location: One location