Hub Administration Assistant

We are looking to recruit a highly organised individual who is proficient in a range of software programmes such as Microsoft Office including Excel, Outlook, Power Point and Word. The successful candidate will have advanced typing skills, excellent attention to detail and can cope well under pressure. You must be confident on the phone to speak with a range of different health care professionals and be able to deal with difficult situations. In addition, you will present patient information at meetings held virtual.

The post will be based within the Poole Locality Hub at Alderney Hospital, Poole, working alongside a large team of healthcare professionals. If you are looking for a change, a challenge and working with a wide variety of professionals, this could be the role for you.

Employment in this post requires an Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Flexibility, responsiveness and IT/communications skills, and problem solving skills are required for this post and ideally experience of using SystemOne or any other health database. The successful applicant may be required to travel across the Locality therefore a car driver is essential for this post.

To provide administrative support within the East Dorset Hub. This will require working predominantly in the Hub, but may involve travelling to the other teams very occasionally.

To provide telephonist duties.

To provide clerical support to the Hub Team.

To become competent it multiple IT systems.

The post holder will contribute to the smooth running of the Hub

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Dorset HealthCare is in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contactdhc.wideningparticipation@nhs.netto access the support.