Service Desk Call Handler
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
An exciting opportunity has arisen for a candidate who has excellent customer service experience with an interest in digital services. The successful candidate will join a busy and friendly IT Service Desk team that deals with over 150 customer queries a day.
We are seeking a hard working individual with a positive attitude who enjoys a fast paced and often hectic environment.
The successful candidate will need to be calm and patient with an excellent telephone manner and a passion for helping people. Communication and Team working are essential qualities for this role.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Service Desk Call Handler • Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
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