Estate Officer

Department: Derby Homes

Hours: 37 hours per week

Contract type: Permanent

Location: Various local housing offices throughout the city

Working in Housing you will learn how to help people in so many ways, there are lots of different career paths in housing but as an Estate Officer you will get the perfect start. Derby Homes is recruiting to the post of Estate Officer this role will give the successful applicant experience of front-line customer service delivery. This is a great opportunity to gain experience of an exciting, interesting, and varied career. We want applications from ambitious but caring people who want to make a difference and deliver a great service to Council tenants.

The successful applicant will be expected to:

• Provide a frontline housing service to customers in the housing office, in their homes and in the community.
• Offer sound advice and a comprehensive level of customer service to the public on all aspects of housing management.
• Carry out inspections on our estate and within our properties.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work, we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.

Please use the links below to download supporting information. Before you fill in the application form, please read the guidelines on filling in the application form

Job description

Person specification

To apply for jobs on-line, you may want to learn how to use the internet and email or build up your confidence. Derby City Libraries run free short courses to help you get online. For more information ask at your library or telephone 01332 255307.

We are an equal opportunities employer so please inform us of any individual requirements you may have during the recruitment process.

The closing date for this vacancy is 11 April 2023 at midnight. Any application forms received after the closing date will not be accepted.

If you have been selected for interview you will hear from us prior to the interview date. Interviews are being held on 20 April 2023 at the Stockbrook Street Housing Office.

Please note that we do not accept CVs or use recruitment agencies.