Operations Assistant

About Crowe

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in more than 150 countries and across more than 700 offices globally.

We pride ourselves on looking after our people, whether you’re working in corporate tax, statutory audit or you’re a marketing or HR specialist- at Crowe we invest in our people to help them be the best they can be.

We understand that it is often the culture and values of a firm that are most important when looking for a new workplace, that’s why at Crowe our people-focused culture means we value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

Purpose of the role

We are looking for an individual to join our Support Team to provide highly efficient, reliable and proactive support and administrative service to a growing team of over 150 people. Our team is evolving and we are looking for an individual who we can develop and grow with us.

We are looking for an individual who:

Is able to work within a team, ensuring seamless service to the team and wider firm

Has a high level of attention to detail and will take ownership of processes and workflows;

Has a flexible and professional approach;

Is keen to learn and develop new skills;

Has initiative and enjoys solving problems;

Is self-motivated;

Can demonstrate strong communication skills;

Is able to build relationships with colleagues and stakeholders;

Has excellent time management and organisation skills;

Experience of working in a professional environment and experience using Microsoft Word, PowerPoint, Outlook, Excel, and Teams is essential.

Key responsibilities for this role include:

Resource planning, analysis and reporting;

Running a variety of reports on Excel, maintaining and updating large data sets;

Onboarding new clients to the firm;

Onboarding new members to the department;

Data management;

Updating and editing department reports and templates;

Billing support;

Building strong relationships with other administrators across the firm to help provide a comprehensive client support service; and

Any other ad-hoc support and administration as required.

Why choose Crowe?

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.

We offer you an opportunity to continue your career and work for a firm that offers stability and knowledge. In addition, you can work alongside experienced professionals who put the client at the heart of everything they do.

At Crowe, you will find the expertise, the resources and, above all, the commitment to help you build a satisfying and rewarding career. In return we can offer you continued career development, highly competitive salaries and flexible benefits. Plus, an opportunity to work for a firm that truly values its people.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation and believe that diversity and inclusivity are key drivers of effectiveness and in providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit.

We want to create the best environment for our staff to thrive. We recognise the importance of offering a flexible approach to our working environment and we would be happy to discuss with you further.

Job Type: Full-time

Benefits:

• Cycle to work scheme
• Life insurance
• Sick pay

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Oldbury, B69 2DG