Facilities Officer (office based)

We are looking for two customer-focused individuals to join our Facilities Administration team.

Crawley is an exciting place to work, with a vibrant town centre and excellent transport connections. It's a great time to join us as we settle into our brand new state-of-the-art offices, with innovatively designed spaces that facilitate collaborative working.

We are looking for:

• A full time person to work 37 hours per week, Monday to Thursday 8.30am to 5pm and Friday 8.30am to 4.30pm
• A part time person to work 22.5 hours per week, Monday to Friday 12.30pm to 5pm.

In your application, please indicate which post you are applying for.

Working within this busy environment you will be assisting customers to book and pay for facilities and answering any questions they might have about the services we offer, for which full training will be provided. Most contact with customers will be over the phone or via email with the occasional face-to-face meetings.

The main focus of the role will be to assist customers with booking and paying for the use of our community centres and sports pitches. In addition to these facilities, you will also have some involvement with our cemeteries and the burial process ensuring all legislative processes are adhered to.

To undertake this role you will need to be competent and comfortable with using Microsoft systems and our electronic booking and payment system.

To be suitable for this role, you should:

• Enjoy interacting and engaging with people
• Be comfortable with helping others
• Like working as part of a team

We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.

Post holder will be excluded from the Flexible Working Hours Scheme.

First Aid at Work qualification to be undertaken within three months of start date.

We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.

Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.

Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.

For an informal conversation or further information regarding the role, email kirsty.elliott@crawley.gov.uk, Assistant Facilities Manager or call on 01293 438342.