UX Content Designer

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Condé Nast Entertainment was launched in 2011 to develop film, television and premium digital video programming. London, GB

• Applying your mastery of language to design intuitive, enjoyable product experiences that help users accomplish their goals
• Partnering closely with product designers throughout the entire design process, helping define user flows from day one
• Writing UX copy, including navigation, empty and error states, onboarding, and many more components of the end-to-end experience
• Defining the taxonomy and consumer-facing information architecture of sites, helping inform top-level navigation and search functionality.
• Driving the vision for our product content across domains, establishing a unified voice across products and platforms
• Using empathy, logic, insights, and data to inform content choices and advocate for user needs
• Owning style guides and contributing to our design system in order to promote consistency and best practices
• Collaborating on projects with a wide breadth of global stakeholders, including Research, Product, Marketing, Legal, Support, Engineering, and Editorial, as well as third-party vendors and partners
• Managing projects from needs assessment to implementation, translating complex concepts into clear direction
• Collaborating on projects with a wide breadth of stakeholders, including Research, Product, Marketing, Legal, Support, Engineering, and Editorial, and communicating product updates accordingly
• Evangelizing the value of UX content design, UX research, and product design to cross-functional partners throughout the product development process
• Serving as an active participant on the Design team, setting the tone, shaping our organizational culture, and mentoring more junior colleagues, with future opportunities to manage

• 3+ years of relevant experience in user-focused writing across web and mobile environments, with an understanding of the nuances of each medium as well as a wide variety of content design techniques
• Experience writing for digital commerce products
• A portfolio of UX-focused writing samples and style guidelines that demonstrate your gift for simplifying and improving digital products
• Aptitude for collaborating with a wide range of stakeholders at various levels and managing expectations
• Demonstrated empathy for your audience, valuing a continuous and consistent experience across the complete user journey
• Data-driven mindset, where measuring effectiveness is part of your process and analytics are used to validate and improve your approach
• Proven skills as a self-starter who can manage projects in a fast-paced environment and remain focused amidst changing requirements
• Experience with (or a desire to learn how) to work within a globally distributed team

• Ability to write from a range of voices, creating meaningful messaging for high-visibility interfaces and widely recognized brands

• A love of media and an interest in driving the future of storytelling to frame our larger context, including the nature of a subscription and advertising-driven business

• Ability to articulate and defend decisions and point of view to high-level stakeholders and partners
• Involvement in the design community at large as we increase the visibility of Condé Nast’s growing capabilities across digital strategy and experiences

• Experience with complex user flows, especially payments, checkout, and order forms
• Experience with conversion funnels and consumer revenue businesses
• Experience in design systems and/or technical writing
• Experience with localization and accessibility best practices
• Degree in English, Journalism, or related work experience

• Familiarity with UX research principles and practices