Retail Operations Manager

Retail Operations Manager

Up to 60K Basic

On-going training & development

Medicash – Healthcare benefits, including dental, optical and therapy treatments. (Includes up to four dependent children)

Exclusive Benefits & Wellbeing site (Perks at Work)

Entertainment discounts - Up to 55% off cinema tickets

Health & wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)

Travel discounts - Discounts for holiday companies such as TUI and Expedia

Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards. Many of the Shopping Cards can be reloaded, and some can be used online to double your savings with existing online offers

• Meals on duty
• Travel Loan (after 3 months service)
• Vodaphone discounts
• Employee Assistance Programme
• 3 days additional leave, following return from Maternity
• Day off for Babies first birthday
• Holiday Purchase scheme
• Professional subscriptions

Catering partner, Levy UK are looking for a fantastic Head of retail to join the team at The O2!

Overview The O2 Arena is the world’s most popular music venue, owned by AEG, it is the home of entertainment in London. With up to 200 plus incredible events a year including the Brits Awards, no day is ever the same and Levy UK&I is proud to be the exclusive catering provider within the arena providing food and beverage. This a fabulous opportunity for an accomplished food and beverage professional. To inspire and lead a team of up to 400 people to optimise the sales and profitability of each outlet underpinned by a structured approach, to focus on compliance with relevant company policies, standards, and employment principles. This role profile is a guide to the work you will initially be required to undertake, it may be changed from time to time to incorporate changing circumstances and business priorities. It does not form part of your contract of employment.

The specific remit of this role covers.

• An estimated income of £16m through diverse food and beverage operations, predominantly focussed on up to 200+ shows per year.

• Oversee up to 22 food bars and beverage outlets across general admission areas.

• Readiness to trade - Oversee and ensure that all services within remit are ready for operation at specific time and to the agreed standard.

• Operate and further develop consistently high brand standards within each area to deliver on brand.

• Directly liaise with client representatives and your team of Heads of Department to ensure that communication and expectations are clear. Use structured, regular, and consistent meetings as a key tool.

To provide strong leadership while delivering and managing a full logistics operation including (but not exhaustive) equipment, staffing, maintenance, PPM, labour, stock rotation and stock delivery

Who we are:

Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legendary food and drink experiences at some of the UK’s most significant sporting, arena, and leisure venues.

Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.

As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse, Payne and Gunter, and Lime Venue Portfolio.

Website https://levy.co.uk/

LinkedIn Levy UK

Twitter @Levy_UK

Instagram @Levy_UK_ Ireland

Facebook @Levy_UK

Levy UK + Ireland is a sector of Compass Group UK and Ireland which is part of Compass Group Plc, the world's leading foodservice company. We specialise in providing food, vending and related services on our clients' premises. The company operates across the core sectors of Business + Industry, Defence, Offshore + Remote Site, Healthcare, Education, Sports + Leisure and Vending with an established brand portfolio.

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Compass Group UK+I