Phlebotomist

Central Milton Keynes Medical Centre

Job Description

Phlebotomist

Title: Phlebotomist

Line Manager: Nurse Manager

Job Summary:

Provide a phlebotomy service to patients in the practice by preparing blood specimens for laboratory testing. Provide advice and information to patients and their carers as appropriate.

Working Patterns:

Week 1: Tues-Fri 8am-2pm, Sat 9am-2pm

Week 2: Mon-Thurs 8am-2pm, Fri 8am-1pm

Duties and Responsibilities:

• Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
• Working strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients.
• To be accurate when taking blood samples, verifying patient details and test request on request form and recording on patient record
• Ensuring samples are stored in appropriate containers
• Be able to work alone, be organised and work to time

· When performing venepuncture, physical, social and emotional care should be taken into consideration

· Recognise and report situations where there might be a need for protection

· To be responsible for monitoring own standards with clinical team in order to ensure that consistently high quality samples are taken

· To maintain confidentiality at all times.

· To participate in further training and to maintain a commitment to professional development as needed

· Monitor and maintain health, safety and security of self and others.

· Contribute to the improvement of services.

Confidentiality

· In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

· In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source must be regarded as strictly confidential.

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons, in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health, Safety and Security

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:-

• Using personal security systems within the workplace according to Practice guidelines.

· Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

• Be able to identify the risks of health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health.

· Making effective use of training to update knowledge and skills.

· Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

· Reporting potential risks identified.

• Understand apply the principles of the cold chain
• Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility.
• Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate.
• Be aware of statutory child health procedures, statutory local guidance and referral criteria.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:-

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise people’s needs for alternative methods of communication and respond accordingly.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:-

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Demonstrate skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the Practice, and will:-

· Alert other team members to issues of quality and risk.

· Assess own performance and take accountability for own actions, either directly or under supervision.

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.

· Work effectively with individuals in other agencies to meet patients’ needs.

· Effectively manage own time, workload and resources.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:-

· Acting a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

· Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

· Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

N.B. This job description is a reflection of the current position and the post holder should expect that it may be subject to variation from time to time.

Central Milton Keynes Medical Centre

Person Specification: Phlebotomist

QUALIFICATIONS

Essential

Desirable

Good standard of general education E

Phlebotomy skills E

EXPERIENCE

Practical experience of working with others E

Experience of using own initiative E

Experience of taking blood E

Experience of working within a General Practice or other healthcare environment D

Practical experience of computerised recording systems D

SKILLS

Excellent communication skills (written and oral) E

IT skills E

Time management and ability to work to deadlines E

Negotiation and conflict management E

Problem solving E

Interpersonal skills E

Ability to work under pressure and multitask E

BEHAVIOURS

Planning and organising E

Performing under pressure E

Adaptability E

Self-motivated E

Caring towards patients E

Flexibility to provide cover for sickness & holidays E

Confidentiality E

Job Types: Part-time, Permanent
Part-time hours: 29 per week

Salary: £11.00 per hour

Benefits:

• Company events
• On-site parking

Schedule:

• Day shift
• Weekend availability

Application question(s):

• Have you used SystmOne before?

Experience:

• Phlebotomy: 2 years (required)

Work Location: In person

Application deadline: 07/06/2023