Customer Services Assistant - Insomnia Barista
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
What will you be doing?
This is an exciting and varied role where no two days are ever the same. A fast paced and fun environment, you’ll get to work with an amazing mix of customers and colleagues to brighten your day whilst you master your coffee making and barista skills.
You’ll be part of a welcoming team, delivering the best service and store experience to our customers - proactively engaging with the local community.
You’ll build expert knowledge of our food and drink range as well as keeping the shop well stocked, beautifully clean and organised. This will include behind and in front of the counter, the shop floor, customer and team toilets. You’ll also look after the Health and Safety of our customers, colleagues and yourself.
How will I know if I am right for this role?
Ideally, you’ll be used to working in an environment where high standards are maintained by frequent audits and due diligence requirements.
We’re offering a variety of flexible shift patterns, working across a seven-day opening, and ask that you can support your team on availability.
If you’ve got previous experience working as a Barista, even better but it’s not essential, as full training will be provided.
Who are we?
Within the Insomnia Café’s, there is a simple philosophy; that you will get the best cup of coffee every single time you visit. As part of being a leading coffee chain, Insomnia cafés are always looking for talented and ambitious coffee lovers to come and join the team.
To find out more about working for us, visit our website www.careers.coop
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Services Assistant - Insomnia Barista • Central Coop
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