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🇬🇧 United Kingdom Corridor 🛡️ Verified Employer Direct Placement

Call Coordinator

🏢 Brook Street 📍 Cardiff, Wales 💼 Company - Private
Currency:
£22,000 - £22,000
£1,833 - £1,833 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Cardiff, Wales
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Are you a confident Customer Service Advisor with Call Centre, Hospitality or Retail experience? If so, this could be the right opportunity for you! Please Apply Now - Immediate interviews!

We're looking for confident and dedicated candidates who are looking for a permanent role in Cardiff. The site we're recruiting for is accessible by public transport but your own transport would be advantageous (based in Pentwyn, North Cardiff). There is free parking on site and a great modern working environment.

You will be taking calls and receiving messages with equipment faults from businesses throughout the UK. Your role will be to log the fault or issue and offer a solution, which could be a visit from an engineer or may be a remote fix via the telephone.

This role does include weekend work on a rota, so full flexibility is essential. The earliest start time is 08:00 and the latest finish would be 19:00. You would tend to work 1 in 3 weekends.

To be considered for this role you must:

  • Have Customer Service/Retail/Hospitality experience within the last 2 years
  • Great numeracy and literacy skills
  • Be fully flexible on working hours

Please apply now!

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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Brook Street official logo
Hiring Organization
Brook Street

Apply for this Position

Location: Cardiff, Wales
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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