Head of Operations - Base Maintenance

British Airways has been flying for over 100 years and our success has been driven by our team’s passion and drive for excellence. Great journeys require first-class aircraft. That is why our world class engineering function is so important to the British Airways customer experience.

We are delighted to announce an exciting opportunity to lead our Base Maintenance Teams at Heathrow. In the team, you get to work on one of the most diverse fleets around, so get ready to push your leadership and engineering skills to ensure our customers fly in the safest, most reliable aircraft in the skies.

In return for keeping our fleet at the forefront of the sector, you will receive great rewards and lots of scope to develop your skills and progress your career.

The Role – Head of Operations - Base Maintenance

This is a key operational leadership role, working within Base Maintenance at London Heathrow. You will be helping to set strategic direction and deliver the Base Maintenance business plan whilst delivering and striving to exceed performance targets. The successful postholder will ensure that our scheduled, unscheduled, and preventative maintenance programmes ensure that we have serviceable aircraft to keep our operation running reliably and on time.

• You will be responsible for ensuring availability of resources to maximize efficiency whilst delivering the required workload and ensuring compliance with Maintenance Policy, Safety Standards, Company Standing Instructions and H & S Legislation.
• You will motivate and lead a team of around 900 colleagues it matters to us that our colleagues reflect the many different communities around the world that we serve. That is why we encourage our people to celebrate and be proud of diversity and we strive to grow an inclusive environment in which everyone can thrive, whatever their personal characteristics or background.
• You will play a key role in helping our colleagues to thrive to deliver a competitive engineering maintenance service for BA whilst creating and nurturing our internal talent pipeline.
• It goes without saying that at all times we must maintain compliance with statutory requirements through adherence to procedures and effective colleague’s engagement, communication and training.

Experience of leading a maintenance organisation or large engineering department, and knowledge of both maintenance integrated processes and H&S legislation are crucial for this role.

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.