Property Administrator

Job Description

Bricks & Home are an Estate Agent based In Leicester specialising in Residential Property Sales and Rentals. Our mission is to provide outstanding service and share our expertise in the housing market with our clients. We achieve this by ensuring every decision we make is tied to our values of honesty and integrity.

As the team now is looking to expand, an exciting opportunity has become available for a hard-working and enthusiastic candidate looking for a Property Administrator role covering both Residential Lettings and Sales.

Being an Independent Estate Agent we are looking for like minded people, who are highly motivated, passionate and love working as part of a team. Our Ethos is creating a positive working environment and attitude within the workplace to make coming to work enjoyable.

Job role of a Property Administrator:

• Dealing with enquiries for our sales and lettings properties via incoming phone calls and emails, including clients that visit in person to our office.
• Dealing with tenants enquiries via phone and emails.
• Registering clients/applicants for lettings/sales enquiries with accuracy and care to our CRM.
• Booking property viewings and valuation appointments.
• General office administration work (i.e marketing letters, filing and scanning).
• Liaising with tenants and landlords.
• Regular calls to clients, building rapport, complying with GDPR, and offering good customer service.
• Prepare handover packs & tenants guides.
• Assist with drafting AST’s and tenancy documents.
• Assist with the process to handle/issue keys signing in and out, in line with the company procedure.
• Supporting the Lettings / Sales Negotiators, and Property Management Department with administration.

What we are looking for in a candidate;

• Excellent IT Skills (Microsoft Word, Excel and Outlook).
• A polite, friendly and professional telephone manner.
• Be passionate about property industry
• Be self motivated and enthusiastic at all times
• Be able to work effectively within a team
• Display high standards of service and presentation
• Have a pro-active and can do approach
• Well organised and methodical approach.
• Attention to detail and good time management.
• Driven, wanting to continuously improve

Job Type: Full-time

Salary: £16,606.72-£23,014.65 per year

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person

Reference ID: Property Administrator