Aftersales Advisor - Romford

Job Title

Aftersales Advisor - Romford

Reference Number

MAA0623

Location

Romford

Contract Type

Full-Time Permanent

Salary

£25000 - £35000 per Annum

Closing Date

06/07/2023

Aftersales Advisor - Brayley Honda Romford Motorcycles

The company

Brayleys Cars Limited are an award-winning regional dealer group representing Honda, KIA, Mazda, Renault and Dacia across London, The Southeast of England and the Home Counties. Brayleys have been certified by Great Place to Work® as a truly Great Place to Work. With nearly 300 employees and an eye on growth across the region Brayleys could be your next step in your career development.

The Benefits.

The opportunity to be part of the team shaping and building a brand-new Motorcycle dealership in a state-of-the-art Honda facility with the UKs largest privately owned Honda Franchisee.

Discounts on new and used motorcycles, cars and parts

£500 employee referral bonuses

Enhanced Maternity and Paternity Leave after a qualifying period.

29 days leave rising to 33 days over time

An employee car scheme

Perkbox membership - access high street and on-line retailer discounts

Independently recognised as a Great Place to Work

An un-capped bonus scheme with very high earning potential.

Cycle to work scheme

Life Insurance

Group Contributory pension scheme

Career development opportunities and career progression

In-house and manufacturer training.

Annual Christmas party for you and your partner

The role.

You would work a five day week, Tuesday to Friday 8.00am to 6.00pm and Saturdays 9.00am to 5.00pm.

Your primary role is as a motorcycle service advisor but you would also need to assist sales with advice, answer queries and selling of parts and bike accessories.

Whilst brand experience is preferred, it isn’t essential as full Honda training will be provided.

• You’ll poses a real passion for motorcycles
• You’ll be working as part of a team and will need to be able to build relationships, make sure that your work is of outstanding quality and meets the required schedules of the business.
• Respond to enquiries from new and existing customers who need to make use of our workshop facilities
• Provide outstanding customer service as the face of both Brayleys and our partner vehicle brands as you guide our customers through their visit to our workshop for repairs and maintenance
• Manage the vehicle handover process, ensuring compliance with all processes when our customers collect their vehicles after repair.
• Adhere to Brayleys and industry regulations

At Brayleys, it is our stated aim to treat every visitor to our businesses as we would a welcome guest in our own home. Every day, every time, without fail, no exceptions.

An active member of the Automotive 30% club promoting inclusivity and gender balance in our industry, Brayleys Cars Ltd are an equal opportunities employer