Customer Service Advisor
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
We are looking for Customer Service Advisors to join a busy team who will be the first point of contact for one of the UK's largest banks, based in Sheffield (S4 7YB).
Role: Customer Service Advisor
Location: Sheffield, S4 7YB
Base Pay Rate: £10.62 per hour
Hours of work: 35 hours a week (7 hours a day). You will work on a rotational basis
between the hours of 7am and 7pm. 2 Saturdays required in a 4-week period however, you will get a weekday off in return.
Training: full paid training will be given right from the start
This role will involve supporting new and existing customers with their all types of enquiries.
Benefits:
- Full paid training
- Weekly pay
- Generous holidays with 28 days per year
- Employee of the Month rewards
- Competitive pay rate/Overtime
Mandatory Checks:
- Credit check
- Criminal record check
- Referencing up to 5 years
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Service Advisor • Blue Arrow
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