Support Contact Centre Assistant.
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
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Position Overview & Specifications
BMet (Birmingham Metropolitan College) is on an exciting journey! Be a part of our students' experience and make a difference.
BMet is a great organisation, home to thousands of bright and enthusiastic students and many talented and experienced staff. We are passionate about providing the qualifications and training that local employers and communities need. Our goal is to prepare all of our students for the world of work, both now and in years to come.
We are keen to hear from any individuals who would be interested in being involved in our student recruitment and enrolment activities at Sutton Coldfield College, Lichfield Road, Sutton Coldfield, B74 2NW.
We have identified a Contact Centre Assistant role that we need temporary hourly paid support with, managing incoming calls and enquiries into the college from students to facilitate their enrolment onto identified courses. (See Role Profile attached for further information).
If you feel that you have the necessary skills and are available during the period from July to September 2023, please apply using the link below and provide an explaination as to how your skills and experience make you suitable for the role.
We look forward to hearing from you, however in the meantime if you have any queries or are unable to apply online, please make contact HR@bmet.ac.uk
As an employer we offer a wide range of career paths. Working at BMet provides a real opportunity for you to make a difference to the communities we serve, as well as giving you the environment to develop your career in an exciting and dynamic organisation.
We know that our diversity is a source of strength and we warmly welcome people from all backgrounds, particularly encouraging applications from people who are currently under-represented at college.
BMet is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Closing date for applications: 14th May 2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Support Contact Centre Assistant. • Birmingham Metropolitan College
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