Deputy General Manager

Summary

Understands and has a passion for the leisure industry, anticipating and contributing to changes before they occur.

Self-motivated who can work independently taking responsibility and ownership. Build a team to operate the venue in all its aspects while assisting in projects and initiatives as required by the Company.

Oversee recruitment and training the management will instil the Company Mission, Vision and Values throughout the site.

Monitor menu development, product ordering, building maintenance and compliance while managing site budgets, expenses and customer care.

Responsibilities and duties

Liaison and management of regulatory authorities, minimising conflict and maximising opportunities.

Enforce cash handling policies and procedures.

Remain accountable for all profit and loss targets.

Update and change products in response to budget concerns.

Ensure all staff comply with health regulations and maintain their compliance certifications.

Assign direction and tasks to Site Supervisors and Customer Support teams and other team members.

Maintain quality assurance and customer service standards.

Build sales and forecast future performance challenges and opportunities.

Requirements

Personal Licence holder

Minimum 2 years experience as a hospitality manager in a high volume site.

Job Types: Full-time, Permanent

Job Type: Full-time

Salary: £27,000.00-£29,000.00 per year

Benefits:

• Discounted or free food

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Quarterly bonus

Ability to commute/relocate:

• Liverpool, L1 8LW: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 15/05/2023