Principal Data Analyst

Are you looking for a new challenge in Data Analytics? Want to influence what the BBC will look like in the future?

If the answer to those questions is ‘YES’....this might be the perfect role for you.

The BBC offers some of the UKs most popular linear and online services – with more than 30m of the UK population accessing us online each week across BBC iPlayer, BBC Sounds, BBC News & BBC Sport.

We are looking for a motivated Principal Data Analyst who will deliver actionable insights and data tools to drive forward our customer engagement and strategy.

In this varied role based in the Central Analytics Team, you will work on exciting projects spanning across the whole BBC portfolio as well as off-platform channels. With your advanced technical skills, you’ll tackle big-scale analytics projects to provide easy to digest information for stakeholders and foster data literacy at the BBC. You will deliver the business value from various data sources including digital analytics data, the BBC’s own metadata systems and 3rd party datasets. Your role will be pivotal in fulfilling data needs and managing relationship with teams in the Chief Customer Officer Group and colleagues working in disciplines like Research, Content and Marketing.

As a Principal Data Analyst your responsibilities will include:

• Delivering data analytics projects and insights at scale
• Leading on analytics requirements while working collaboratively in cross-discipline project groups to improve the BBC’s data capabilities
• Creating dashboards and visualisations to enable stakeholders to self-serve
• Maintaining and proactively identifying opportunities to improve our existing data tools and pipelines
• Building data automation processes and pipelines that bring 3rd party datasets into our systems
• Communicating insights in a compelling way to convey a clear story to senior stakeholders
• Training and mentoring junior analysts
• Providing technical expertise and acting as a first point of contact for analytics queries from non-data oriented colleagues
• Developing your own analytics skills and keeping up to date with the latest industry developments
• Writing documentation and maintaining knowledge hubs

Essential

• Educated to degree level or above in STEM subject or equivalent experience
• Strong background in the data analytics field
• Proven experience of using data for customer insights and recommendations
• Ability to build visualisations and dashboards using tools like Tableau, R Shiny or similar
• Advanced SQL skills and working proficiency in another coding language e.g. R or Python
• Experience developing relationships with stakeholders and explaining complex data to non-technical colleagues
• Pro-active attitude with a problem solving mindset
• Team-player able to juggle multiple projects simultaneously

Desirable

• Interest in and good knowledge of the BBC services
• Experience of using digital analytics data and understanding of tracking implementation e.g. Google Analytics, Piano (AT Internet), Adobe Analytics
• Skills in line managing or mentoring junior staff members
• Experience of liaising with third-party suppliers to develop new data solutions

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

To find out more about Diversity and Inclusion at the BBC, please click here

Band: D
Contract type: Permanent
Location: Hybrid working with office location in London

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

• Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.