Automotive Technical Specialist
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
- Build excellent working relationships with the relevant Quality and Technical teams within the clients’ business
- Work closely with account managers and technical teams to analyse scheme performance and product behaviour
- Exchange technical information to drive roadside repair and product quality
- Produce technical bulletins for management, roadside technicians and our network of recovery operators
- Provide helpdesk support our roadside technician team in relation to parts identification, diagnostic procedures and repair procedures
- Provide support to our agent network for assistance recovery information
- Work with our assistance teams to improve telephone repair, fault diagnosis and missed opportunities
- Assist with technical awareness and new starter induction training
- Liaise with our internal claims team on a regular basis share information and to be fully conversant with warranty T&Cs
- You will hold a C&G Technician Certificate parts I, II and III or equivalent, and ideally have a Master Technician qualification and/or L3 HV qualified
- Ideally you will have motor trade experience within a manufacturer or franchise retailer
- Excellent verbal & written communication
- Be able to demonstrate the ability to analyse and interpret complex data
- Strong administration, problem solving and organizational skills
- Good knowledge of Word & PowerPoint and advanced Excel skills
- You will be able to manage multiple tasks and work to strict deadlines
- With a focus on quality, you will be proactive, flexible and adaptable to changing situations
- You must hold a full current driving licence
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Automotive Technical Specialist • Allianz Partners
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