Operations Executive

Role Overview

We are looking for a highly organised Operations Executive to manage and improve our fulfilment and customer service activities, as well as ensuring compliance with regulatory and legal requirements.

You must be customer focused, possess excellent communication and project management skills, and have a good eye for detail. The successful candidate will be expected to be proactive, committed and able to use their own initiative. This role is based in our London office.

What you will do

• Responsible for undertaking the fulfilment of client orders and patient deliveries (send/receive medical devices, log activity, manage inventory).
• Manage the patient workflow end-to-end, including communications with patients, troubleshooting patient issues and making sure all complete their sleep apnoea diagnosis efficiently.
• Help create and improve processes to scale the back-office operations and support the commercial growth of the company.
• Support the commercial team with managing sales orders, planning inventory needs and invoicing.

What you should bring to Acurable

• 1+ years experience within a similar operations role.
• Excellent communication in English with solid written skills
• Excellent project management skills and attention to detail
• Good command of spreadsheets - MS Excel and Google Sheets

Why you should apply

• We provide a fun and entrepreneurial work environment within an exciting high-growth business, where you will use your skills to make a real difference to the lives of millions of people.
• You will be joining an experienced and extremely talented team, who will help you grow professionally by providing valuable mentoring and development opportunities.
• We offer a very competitive remuneration package, flexible hours, option to work from sunny Seville for a few weeks every year, generous holiday allowance, regular social events, UK visa sponsorship… and many other perks we continue adding as the company grows.
• We put time and care into finding passionate, committed people, who look out for each other and are prepared to go the extra mile to help Acurable achieve our mission. If that sounds like something you’d like to be a part of, we can’t wait to hear from you.

Position details

• Location: You’ll be based at the company headquarters in London.
• Compensation: Competitive salary based on experience.