Customer Service Administrator
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Role: Customer Service Administrator
Location: Derby
Hours: 9.00-5pm
Type: Permanent
2fawcett are currently recruiting for a Customer Service Administrator for a business based in Derby. This is a new opportunity for a growing team.
Duties:
- First point of contact for customers - assist with any enquiries
- Provide support via telephone, messages and post to clients
- Process high volumes of orders
- Handling any complaints and dealing with them efficiently
- Processing returns
- Assist with any other ad-hoc administration tasks
You will ideally:
- Previous experience within a similar role
- Excellent IT skills
- Willingness to support the whole team
- You are confident in communicating professional at all levels
- Furthermore you are able to prioritise workload efficiently
Job Types: Full-time, Permanent
Salary: Up to £24,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Derby: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Service Administrator • 2Fawcett Recruitment
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